Role Purpose

Lead and oversee end-to-end airport operations including Airside, Terminal, APOC, Operations Planning in close coordination with ARFF (Rescue & Fire Fighting) and Crisis Management. Focus on ensuring safe, efficient, compliant, and passenger-centric operations aligned with DGCA, ICAO, and international best practices."

Key Responsibilities

· Airport Operations Leadership

o Provide overall leadership and governance for airside, terminal, APOC, and operations planning functions.

o Ensure safe, efficient, and seamless airport operations in compliance with DGCA, ICAO, and other regulatory requirements.

o Establish and implement SOPs, policies, and operational frameworks for all operational areas.

o Manage operational performance through defined KPIs and service standards."

· Airside Operations Management

o Oversee apron management, aircraft movement coordination, ground handling operations, wildlife hazard management, and airside safety compliance.

o Ensure adherence to CAR regulations and aerodrome safety standards across all airside activities.

o Coordinate with airlines, ground handlers, cargo operators, fuel providers, and MROs for efficient aircraft turnaround and apron discipline.

o Ensure safe operation of aircraft, equipment, and vehicles within the movement area."

· Terminal Operations & Passenger Experience

o Lead operations of the Passenger Terminal Building (PTB) ensuring seamless passenger flow and operational efficiency.

o Enhance passenger experience aligned with Airport Service Quality (ASQ) objectives.

o Coordinate with airlines, security agencies, immigration, customs, and other stakeholders to ensure efficient terminal processes.

o Act as the nodal officer during emergencies, contingencies, and crisis situations within the terminal."

· Airport Operations Control Centre (APOC)

o Establish and manage the APOC for real-time monitoring and coordination of airport operations.

o Ensure integrated decision-making and resource optimization through APOC systems and processes.

o Oversee slot allocation, capacity planning, operational forecasting, and operational data management.

o Ensure timely and accurate flight data completion for aeronautical billing and operational reporting."

· Operations Planning & Commissioning

o Support airport commissioning, ORAT (Operational Readiness & Airport Transfer), and operational trials.

o Develop concept of operations (ConOps) and operational procedures for all airport systems.

o Coordinate with EPC, IT, and system providers for operational specifications of airport systems.

o Support development and review of airport master planning, airspace procedures, and airfield planning."

· Regulatory & Stakeholder Coordination

o Liaise with DGCA, AAI, ATC, CISF, airlines, and other regulatory authorities for operational approvals and compliance.

o Lead preparation of Aerodrome Licensing documentation, Aerodrome Manual, AIS publications, NOTAM coordination, and regulatory submissions.

o Support installation and commissioning of CNS/ATM systems and navigation aids.

o Ensure coordination with civic authorities on aerodrome safeguarding and obstacle control (NOCAS)."

· Safety, Compliance & Risk Management

o Ensure compliance with airport safety management systems (SMS) and operational risk management practices.

o Support preparation of HIRA, safety assessments, and safety manuals.

o Monitor construction and operational activities for regulatory compliance and safety standards."

· Stakeholder & Team Management

o Lead and develop multidisciplinary operations teams across airside, terminal, APOC, and planning functions.

o Build strong coordination with internal departments and external stakeholders.

o Manage operational budgets (CAPEX/OPEX), workforce planning, and training programs."

Educational Qualification

· B.E. / B.Tech / M.Sc in Electrical & Electronics, Electronics & Communication, Aviation, or related field.

· MBA or Postgraduate qualification is required."

Experience

· 15–20 years of experience in airport operations or aviation operations.

· Minimum 10 years in senior leadership roles across airside, terminal, or integrated airport operations.

· Experience in airport commissioning, ORAT, and aerodrome licensing is highly desirable."

Knowledge & Skills

· Understanding of DGCA CAR, ICAO Annexes, aerodrome regulations, and aviation safety frameworks.

· Knowledge of ATC coordination, CNS/ATM systems, AIS processes, and slot management.

· Experience with APOC/AOCC operations and airport systems integration.

Strong leadership, stakeholder management, and crisis management skills."